Privacy Policy

1. Information We Collect

When you book a residency with MUD, we collect:

• Your name and email address
• Phone number and emergency contact information
• Dietary restrictions and special requirements
• Payment information (processed securely by Stripe)
• Booking dates and preferences

2. How We Use Your Information

We use your information to:

• Process and manage your booking
• Send booking confirmations and important updates
• Contact you in case of emergency
• Accommodate your dietary and special requirements
• Process payments and refunds

3. Data Storage and Security

Your data is stored securely using Supabase (hosted in the EU/US) and is protected by industry-standard encryption. Payment information is processed by Stripe and we do not store your card details on our servers.

4. Data Retention

We retain your booking information for up to 7 years for accounting and legal purposes. You may request deletion of your personal data at any time by contacting us.

5. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

6. Cookies

We use essential cookies for authentication and to maintain your session. These are necessary for the website to function properly. We also use Stripe cookies when processing payments.

7. Third-Party Services

We use the following third-party services:

• Stripe: For payment processing (see Stripe's privacy policy)
• Supabase: For data storage and authentication
• Vercel: For website hosting

8. Contact Us

For any privacy-related questions or to exercise your rights, please contact us at:

Email: info@intomud.com
Website: intomud.com

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.